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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allison McKinnon

December 12, 2024

5  out of  5
rating by Allison McKinnon
"Malcolm goes above and beyond to help his customers!"
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Allyson Patterson

December 16, 2022

1  out of  5
rating by Allyson Patterson
"This office is absolutely miserable. I had to call several times to even get anyone to answer. Once they did answer, they were extremely rude and unprofessional. The secretary put me on hold and transferred me to Malcolm while I was mid-sentence. Malcolm was equally as rude and continuously spoke over me. He definitely did not think what I was saying was as important as what he was saying. I would not recommend this insurance company to my worst enemy."
We responded:
"We truly apologize for any inconvenience you may have received. We pride ourselves on Remarkable service to all of our policyholders. However, there are certain insurance rules and regulations we must follow to protect the information of our policyholder. We thank you for sharing your concerns."
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Dana Bement

November 5, 2022

4  out of  5
rating by Dana Bement
"We had insurance through this office years ago...not sure why we left?!? But SO GLAD I called them today and switched our coverage! Always awesome and helpful staff ♡"
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Carol Grannan

November 4, 2022

5  out of  5
rating by Carol Grannan
"I have been with Malcom Dubbs insurance for along time. They have always been great and have been right on top of any problem I have had. I had to go to a different insurance for around 6 months due to too many wrecks and I have never experienced the confusion if having auto deduct payments with a business and have the issue of calling every month that my payment did not come out of my account!! Malcom and his staff are always on top of everything and I would recommend them to anyone!!"
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Donna Norman

March 24, 2022

5  out of  5
rating by Donna Norman
"I get the best service here and have for years! All I’ve ever done is walked in and everything was taken care of! Malcom has the best deal and can’t be beat for me! And he has the friendliest staff"
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Gerald Pitcher

October 26, 2020

5  out of  5
rating by Gerald Pitcher
"Great insurance agent."
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James Beckett

March 9, 2019

5  out of  5
rating by James Beckett
"Have been doing business here for as long as I can remember."
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Leesa Strange

February 15, 2018

5  out of  5
rating by Leesa Strange
"I am very satisfied with the service I receive from this agency. Elizabeth is kind and helpful."
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Tristen Dubbs

December 11, 2017

5  out of  5
rating by Tristen Dubbs
"Gave me good helpful advice on a insurance claim. And finally, an agent that actually cares about his customers."